Privacy policy

Effective Date: 2026-03-07

1. Introduction

Recovery and Strength, owned and operated by MOORE STRATEGIC VENTURES LLC ("we", "our", or "us"), is committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, and disclosed when you interact with our website and services.

This Privacy Policy applies to our website, recoveryandstrength.com, and its associated subdomains (collectively, our "Service"). By accessing or using our Service, you signify that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy and our Terms of Service.

2. Definitions and Key Terms

  • Cookie: A small piece of data generated by a website and saved by your web browser. It is used to identify your browser, provide analytics, and remember information about you, such as your language preference or login information.
  • Company: When this policy mentions "Company," "we," "us," or "our," it refers to Recovery and Strength, operated by MOORE STRATEGIC VENTURES LLC, registered in the United States, and responsible for your information under this Privacy Policy.
  • Country: The United States, where MOORE STRATEGIC VENTURES LLC is based.
  • Customer: A person or entity that places an order or uses the Recovery and Strength Service.
  • Device: Any internet-connected device such as a phone, tablet, computer, or any other device that can be used to visit recoveryandstrength.com and use the services.
  • Fulfillment Partner: A manufacturer, supplier, or third-party logistics provider that processes and ships orders on our behalf. Your order information may be shared with fulfillment partners solely for the purpose of completing your purchase.
  • IP Address: Every device connected to the Internet is assigned a number known as an Internet Protocol (IP) address. These numbers are usually assigned in geographic blocks.
  • Personnel: Individuals who are employed by Recovery and Strength or MOORE STRATEGIC VENTURES LLC, or are under contract to perform a service on behalf of either party.
  • Personal Data: Any information that directly, indirectly, or in connection with other information — including a personal identification number — allows for the identification of a natural person.
  • Service: Refers to the service provided by Recovery and Strength as described in this policy and on our website.
  • Third-Party Service: Refers to advertisers, fulfillment partners, payment processors, and other service providers whose tools or services we use to operate our business.
  • Website: Recovery and Strength's site, accessible at recoveryandstrength.com.
  • You: A person or entity that visits, registers with, or purchases from Recovery and Strength.

3. Information We Collect

We collect information from you when you:

  • Visit our website
  • Register on our site
  • Place an order
  • Subscribe to our newsletter
  • Respond to a survey
  • Fill out a form or consultation request
  • Contact our customer support team

Personal Information Collected:

  • Name / Username
  • Email addresses
  • Phone numbers
  • Mailing and shipping addresses
  • Billing addresses
  • Payment information (processed securely through our payment gateway — we do not store full card details)
  • Device and browsing data (IP address, browser type, pages visited)

4. How We Use the Information We Collect

We may use the information we collect from you for the following purposes:

  • To Process and Fulfill Orders: Your name, address, and contact information are used to process your purchase and coordinate fulfillment with our supplier and manufacturer partners.
  • To Personalize Your Experience: Your information helps us better respond to your individual needs and preferences.
  • To Improve Our Website: We continually strive to improve our website offerings based on the information and feedback we receive from you.
  • To Improve Customer Service: Your information helps us more effectively respond to your customer service requests and support needs.
  • To Send Transactional Emails: Order confirmations, shipping updates, and support responses will be sent to the email address you provide.
  • To Send Periodic Marketing Emails: With your consent, we may send promotional updates. You may opt out at any time.
  • To Administer Contests, Promotions, Surveys, or Other Site Features.
  • To Comply with Legal Obligations: Where required by applicable law or regulation.

5. Information from Third Parties

5.1 Fulfillment Partners

Recovery and Strength works with manufacturer and supplier partners who fulfill orders on our behalf. When you place an order, your shipping name, address, and order details are shared with the relevant fulfillment partner solely for the purpose of processing and delivering your order. These partners are contractually obligated to protect your information and may not use it for any other purpose.

5.2 Fraud Detection and Analytics

We may receive automated fraud detection information from third-party services to protect our customers and business. We also use analytics tools to understand how visitors interact with our website.

5.3 Social Media

If you interact with us through social media platforms, we may collect information you have made publicly available. You can control how much of your information social media websites make public by visiting those platforms and adjusting your privacy settings.

6. Sharing Your Information

We may share your information with:

  • Fulfillment Partners: Manufacturers and suppliers who process and ship your orders on our behalf. Information shared is limited to what is necessary to complete your order.
  • Payment Processors: Secure third-party payment gateways that handle transaction processing. We do not store your full payment card details.
  • Third-Party Service Providers: Trusted parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
  • Legal Requirements: When required by law or in response to valid requests by public authorities (e.g., a court order or government agency).

We do not sell, trade, or rent your personal information to third parties for their own marketing purposes.

7. Cookies and Similar Technologies

We use cookies and similar tracking technologies to track activity on our Service and hold certain information.

  • Cookies: Small files stored on your device that help us identify your browser, remember your preferences, and improve your experience.
  • Use of Cookies: To improve your experience, remember your preferences, analyze site traffic, and understand how you interact with our Service.
  • Managing Cookies: You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. Note that some features of our Service may not function properly without cookies.

8. Data Security

We implement a variety of security measures to maintain the safety of your personal information:

  • Secure Servers: All sensitive information submitted through our website is transmitted via Secure Socket Layer (SSL) technology.
  • Encryption: Payment information is encrypted and processed through our secure payment gateway providers.
  • Access Controls: Personal information is accessible only by authorized personnel with specific access rights.

Note: While we strive to protect your personal information, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security but are committed to using industry-standard practices to protect your data.

9. Data Retention

We will retain your personal information only for as long as necessary for the purposes set out in this Privacy Policy, and to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

10. Your Rights

Depending on your location, you may have the following data protection rights:

  • Access: The right to request copies of your personal information.
  • Correction: The right to request that we correct any information you believe is inaccurate or incomplete.
  • Deletion: The right to request that we delete your personal information, subject to certain legal exceptions.
  • Restrict Processing: The right to request that we restrict the processing of your personal information.
  • Object to Processing: The right to object to our processing of your personal information.
  • Data Portability: The right to request that we transfer your data to another organization in a structured, machine-readable format.

10.1 California Residents (CCPA)

If you are a California resident, you have the right to know what personal information we collect, the right to delete your personal information, and the right to opt out of the sale of your personal information. We do not sell your personal information. To exercise your rights, contact us at support@recoveryandstrength.com.

10.2 GDPR (EEA Residents)

If you are located in the European Economic Area, you have rights under the General Data Protection Regulation (GDPR), including the right to access, rectify, erase, and port your data, as well as the right to object to or restrict processing. To exercise these rights, contact us at support@recoveryandstrength.com.

11. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under this age. If you believe we have inadvertently collected information from a minor, please contact us immediately so we can take appropriate action.

12. International Data Transfers

Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ. By using our Service, you consent to such transfers. We take steps to ensure your data is treated securely and in accordance with this Privacy Policy.

13. Links to Other Websites

Our Service may contain links to third-party websites or services that are not owned or controlled by Recovery and Strength or MOORE STRATEGIC VENTURES LLC. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites. We encourage you to review the privacy policy of every site you visit.

14. Changes to This Privacy Policy

We may update our Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any changes by posting the updated Privacy Policy on this page with a revised "Effective Date." Your continued use of the Service after any modifications indicates your acceptance of the updated Privacy Policy.

15. Related Policies

This Privacy Policy should be read alongside our other policies:

16. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact us:

  • Email: support@recoveryandstrength.com
  • Phone: 805-883-6149
  • Address: Recovery and Strength (operated by MOORE STRATEGIC VENTURES LLC), 522 W Carrillo St Apt 3, Santa Barbara CA 93101, United States
  • Hours: Monday to Friday, 9:00 AM – 5:00 PM PST